Terms of Service
The terms and conditions that govern your use of Citefy's AI visibility platform.
Last updated: January 9, 2025
Agreement to Terms
By accessing or using Citefy's AI visibility and citation tracking platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Description of Service
Citefy provides AI visibility tracking and citation monitoring services that help businesses understand and improve their brand presence in AI-generated search results and large language model responses.
Core Features
- Brand mention tracking across AI platforms
- Citation analysis and optimization recommendations
Analytics & Insights
- AI visibility analytics and reporting
- Content optimization guidance for AI systems
User Accounts
To access certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your account credentials secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Use the Service for competitive intelligence against Citefy
- Reverse engineer or attempt to extract our algorithms
Subscription and Payment Terms
Our Service operates on a subscription basis. By subscribing, you agree to:
Intellectual Property Rights
Our Rights
The Service and its original content, features, and functionality are owned by Citefy and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Rights
You retain ownership of any content you submit to our Service, but grant us a license to use, process, and analyze such content to provide our services.
Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Service Availability and Modifications
We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to:
- Modify or discontinue the Service with reasonable notice
- Perform maintenance and updates
- Suspend access for violations of these Terms
- Update features and functionality
Disclaimers and Limitations of Liability
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, CITEFY DISCLAIMS ALL WARRANTIES AND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
Indemnification
You agree to indemnify and hold Citefy harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
Termination
Either party may terminate this agreement at any time. Upon termination:
- Your access to the Service will cease
- You remain liable for any outstanding fees
- We may delete your account and data after a reasonable period
- Provisions that should survive termination will remain in effect
Governing Law and Dispute Resolution
These Terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Citefy Legal Team
Email: support@citefy.ai
Website: https://citefy.ai/contact-us